Terms and Conditions

Last Updated: March 13, 2025

1. Acceptance of Terms

Welcome to TipYourGuide. These Terms and Conditions ("Terms") govern your use of the TipYourGuide website and services (collectively, the "Service"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.

2. Description of Service

TipYourGuide is a platform that connects guides with travelers, enabling secure tipping and payments for tour services. The Service includes features for booking tours, processing payments, rating guides, and other related functionalities.

3. User Accounts

3.1. Registration: To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during the registration process.

3.2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3. Account Types: We offer different account types for guides and travelers, each with specific features and responsibilities.

4. User Conduct and Responsibilities

You agree not to:

  • Use the Service in any way that violates applicable laws or regulations
  • Impersonate any person or entity
  • Submit false or misleading information
  • Interfere with or disrupt the Service or servers
  • Attempt to gain unauthorized access to any part of the Service
  • Use the Service for any harmful, fraudulent, or illegal activity
  • Post or transmit any content that is abusive, threatening, or offensive

5. Payment Terms

5.1. Processing: We use third-party payment processors to handle all financial transactions. By using our payment services, you agree to comply with these processors' terms of service.

5.2. Fees: We may charge service fees for transactions processed through our platform. All applicable fees will be clearly disclosed before you complete a transaction.

5.3. Refunds: Refund policies are determined by individual guides. We facilitate refund processing but are not responsible for guide refund policies.

6. Intellectual Property

6.1. Our Content: The Service and its original content, features, and functionality are owned by TipYourGuide and are protected by copyright, trademark, and other intellectual property laws.

6.2. User Content: By posting content on our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with the Service.

7. Reviews and Ratings

7.1. Honest Feedback: Users agree to provide honest, accurate reviews and ratings based on their actual experiences.

7.2. Moderation: We reserve the right to remove reviews that violate our guidelines or these Terms.

8. Disclaimers

8.1. Service "As Is": The Service is provided on an "as is" and "as available" basis without warranties of any kind.

8.2. Third-party Services: We are not responsible for the content or practices of any third-party services linked from our Service.

8.3. Guide Services: We do not guarantee the quality, safety, or legality of guide services. Users engage with guides at their own risk.

9. Limitation of Liability

To the maximum extent permitted by law, TipYourGuide shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the Service.

10. Indemnification

You agree to indemnify and hold TipYourGuide and its affiliates, officers, agents, employees, and partners harmless from any claim or demand, including reasonable attorneys' fees, arising from your use of the Service or your violation of these Terms.

11. Modification of Service and Terms

11.1. Service Changes: We reserve the right to modify or discontinue the Service at any time without notice.

11.2. Terms Updates: We may update these Terms at any time by posting the revised version on our website. Your continued use of the Service after any changes constitutes acceptance of the revised Terms.

12. Governing Law

These Terms shall be governed by the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

13. Dispute Resolution

Any dispute arising from these Terms shall be resolved through arbitration in accordance with the rules of [Arbitration Association] in [Location].

14. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

15. Contact Information

If you have any questions about these Terms, please contact us at:

Email: tos@tipyourguide.com